Refund policy

Return Policy

• To be eligible for a return, the item must be unused and remain in its original condition as received.
• We offer full refunds in case of receiving a damaged or expired product.
• Purchased items damaged during transit are eligible for a full refund. 
• To process the return, customers must provide a valid proof of purchase.

Return Process

• You will receive an email with a receipt of your returned item as confirmation from our end.
• We will notify you in case of approval/rejection of your return request.
• Once approved, monetary refunds will be processed within 7 business days 
• Refunds will be applied to the original mode of payment.

Missing Refunds?

• In case you haven’t received the refund after 7 business days, kindly raise the issue with your bank.
• Banks may slightly delay refunds in the case of credit cards.
• Should you find that your refund has not been issued, please reach out to us at gaugangaa2@gmail.com. We will try our best to assist you with your refund.