Terms & Condition

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER, AS APPLICABLE, AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE IT ACT, AND IS PUBLISHED IN CONFORMITY WITH THE PROVISIONS OF APPLICABLE A COMPUTER SYSTEM CREATES THIS ELECTRONIC RECORD, AND NO PHYSICAL OR DIGITAL SIGNATURES ARE REQUIRED.

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS (“T&C”). BY ACCESSING, BROWSING, USING WWW.GAUGANGA.COM OR ANY OTHER WEBSITE, MOBILE VERSION OF THE WEBSITE (THE TOGETHER “WEBSITE”) OR AVAILING ANY OF THE PRODUCTS OF GAUGANGA FOOD PRODUCTS PRIVATE LIMITED (HEREINAFTER REFERRED TO AS “COMPANY” OR “US” OR “WE” OR “GAUGANGA”) YOU INCLUDING THE PERSONS WHO BROWSES OR THE PERSONS WHO ORDERS THE PRODUCT AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER.

Only those who are legally capable of entering into legally binding contracts under the Indian Contract Act of 1872 may use and/or transact on the Website. Any minor who intends to use or access the Website must do so with the assistance of their legal guardian or parents. If you represent a corporation, partnership, or sole proprietorship, you may access and use the Website on its behalf only if you have been properly authorized by way of necessary corporate action, as prescribed statutorily and/or under the charter papers of such entity.

We ‘GAUGANGA FOOD PRODUCTS’ reserve the right to alter or revise the Terms and Conditions at any time by putting a revised or amended T&C on the Website, with or without previous notice. Except as otherwise specified, the updated T&C will take effect immediately after they are posted on this Website. Your continued use or use of the Website following any such modifications represents your acceptance of the changes, and You will be bound by these T&C, as amended. The version of the Terms and Conditions that will apply to your order will be those that are posted on the Website at the time you use, access, or place your order. As a result, we recommend you to read these Terms and Conditions each time you access and place an order. This T&C makes no changes to any other written agreement you may have with the Company for other products or services. If you do not agree to these Terms and Conditions (including any referenced rules or guidelines), please stop using the Website immediately.

The Website may only be accessed for legitimate purposes. You are solely responsible for knowing and adhering to any laws, rules, and regulations that apply to your use of the Website.

We reserve the right to block any user and permanently disable their account if we deem, in our sole discretion, that their actions violated the fair usage policy or T&C.

1- THE PRODUCTS 

Terms of Sale: The Website sells certain products (“Products”). Products may include trial products or products that are given out for free or as part of special promotions. By ordering Products through the Website, you agree to the terms and conditions outlined in this T&C. The Products described on the Website or offered in specific offers are intended solely for personal use. Unless otherwise agreed, you may not sell or resell any of the Products or samples thereof that you obtain from us. We reserve the right, with or without warning, to cancel or reduce the quantity of any Products that we consider, in our sole discretion, may result in a breach of our Terms and Conditions.

The Company reserves the right, without warning or obligation, to change, suspend, or discontinue the availability of any of the Products at any time. You agree that the price due in connection with the Product or any service may change without notice or liability.

On our website, we make every effort to be as precise as we can while describing our products. We do not represent that the Product descriptions, colors, information, or other content provided on the Website are accurate, complete, reliable, current, or error-free, to the extent implied by applicable law. The Website may contain typographical mistakes or inaccuracies, and it is not guaranteed to be complete or up to date. Such errors, inaccuracies, or omissions may also apply to the Product’s or services’ pricing and availability. Please be aware that the Product photos are illustrative and might not correspond to the Actual Product and might have some variance from the Actual Product.

Customer Solicitation:

You agree to receive communications (including transactional, promotional, and/or commercial messages) from the Company periodically and as and when required by accessing the Website, placing an order, or submitting the Company any information. We may communicate with you via e-mail, SMS, phone call, general announcements and communication memos posted on the Website, or any other means of communication as needed.

You are always free to stop giving your consent by using the opt-out process described below.

Procedure for Opting Out:

We offer three simple options to opt out of future Customer Solicitations.

You can unsubscribe by clicking the unsubscribe link in any email solicitation you receive. You may also choose to opt out by sending an email to: gaugangaa2@gmail.com.

A written removal request should be addressed to: Khasra No. 60, Village Ghogli, Teh. Kalmeshwar, Nagpur – 441501.

Exclusive Rights:

All of the Company’s brand names are the exclusive property of the Company, its affiliates, partners, or licensors, and are protected by Indian laws, including laws covering all applicable forms of intellectual property. The Products are protected by intellectual rights and trade secrets owned by the Company. You shall not, in whole or in part, copy, reproduce, modify, duplicate, re-publish, re-sell, or re-distribute any Product created and/or distributed by the Company. The Company also owns all trademarks and trade dress, as well as the exact layouts of this webpage, such as calls to action, text placement, graphics, technology, content, software, and other items that appear on the Website, including its look and feel.There is no trademark granted in connection with the Products or the materials on the Website. Access to the Website does not provide anyone the right to use any trademarks in any way. The trademarks displayed on the Website, whether registered or unregistered, are the Company’s intellectual property.

Tax:

If you acquire any Products, you will be responsible for paying any applicable taxes.

 

2. YOUR ACCOUNT ON THE WEBSITE:

You may only have one user account (“Account”). You will be responsible for keeping your account, password, and computer secure, and you agree to assume responsibility for all activities that occur under your Account. You acknowledge that the information you give, in whatever form, is not confidential or proprietary and does not infringe on the rights of a third party in any way. Each Account is non-transferable and may not be sold, transferred, combined, or shared with anyone else.

If you are accessing, browsing, and using the Website on behalf of another person, you indicate that you have the ability to bind that person to all of the terms and conditions set forth herein. If the person declines to be bound by the T&C as the principal, you agree to take responsible for any harm caused by any wrongful use of the Website resulting from such access or use of the Website in any way.

If you suspect or know that the security of your Account has been compromised, please inform us immediately at the ‘Contact Information’ listed below. If we discover or suspect a breach in the security of your Account, we may require you to change your password, temporarily or permanently block or suspend your account, and we will not be liable to you.

We reserve the right to refuse service and/or terminate accounts without prior notice if the Terms and Conditions are violated or if we determine, in our sole discretion, that it is in the best interests of the Company to do so. You are solely responsible for any and all anything you upload, post, email, or otherwise transmit through the Website. In compliance with our Privacy Policy, we will keep the information you supply us.

Content; Intellectual Property; Third-Party Links: The Website provides information and marketing materials in addition to the Products. The Website also provides information about nutritional and dietary supplements, both directly and indirectly through links to third-party websites. The information and content published on the Website are not necessarily created by the Company; rather, the information and content are frequently taken from other sources. The Company does not endorse any such information or content, and expressly disclaims any and all liability arising from it. The Company is not responsible or liable for the information or material, or for any harm or loss caused by your access to or reliance on such information or content. To the extent that the Company creates the content on this Website, it is protected by Indian intellectual property laws. Unauthorized use of the material may constitute a violation of copyright, trademark, and/or other laws. You acknowledge that you are using the content on this Website for personal, non-commercial purposes only.

Any links to other websites are just offered as a courtesy to you. Any such third-party websites are not supported by, affiliated with, sponsored by, or recommended by the Company. The Company is not responsible or liable for the content of these third-party websites, or for any harm or loss that may come from your access to or reliance on them. Before accessing a third-party website, you should carefully read its terms and conditions and privacy policies. You access and use such third-party websites at your own risk.

Website Usage: The Company is not liable for any damages incurred as a result of anyone’s use of the Website. You will not use the Website in an unauthorized manner. You will (a) comply with all applicable local, state, national, and international laws and regulations in your use of the Website (including intellectual property laws), (b) not interfere with or disrupt other users’ use and enjoyment of the Website, (c) not resell material on the Website, (d) not engage, directly or indirectly, in the transmission of “spam,” chain letters, junk mail, or any other type of unsolicited communication, and (e) not defame, harass, abuse (f) not to engage in or attempt to engage in any action that is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libellous, invading another’s privacy, hateful, or racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, trolling, propaganda, or otherwise unlawful in any way.

License: A limited, non-exclusive, non-transferable right to use the information and materials on this website in connection with your own personal, non-commercial use is granted to you by using it. Without the express written consent of the Company or the relevant third party, you are prohibited from copying, reproducing, transmitting, distributing, or making derivative works of the foregoing content or information (if third party content is at issue).

Posting:

You hereby grant the Company a perpetual, worldwide, non-exclusive, royalty-free, assignable right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit, and assign such content in any form, in all media now known or hereafter created, anywhere in the world, subject to the Company’s privacy policy. This right and license is granted in exchange for your posting, storing, or transmitting any content on the Website. The type of user-generated content made available through the Website is outside the Company’s control. Your communications with other Website users and any content you publish are completely your responsibility. The Company is not responsible for any harm or loss brought on by user posts or other interactions.The Company reserves the right to monitor interactions between and among Website users and to delete any content that the Company considers offensive, but it is under no obligation to do so. Under no circumstances will the Company be liable in any way for any user-generated content, including without limitation for any errors or omissions in such content or for any loss or damage of any kind incurred by you as a result of your use of any such user-generated content sent to you via the Website via transmission, upload, posting, email, or other means. You hereby relinquish all claims for alleged or real infringements of any proprietary rights, privacy and publicity rights, moral rights, and attribution rights in connection with such user-generated content against the Company.

Site Security: It is against the law to breach or attempt to breach the Website’s security, including, without limitation.

  • connecting onto a server or account that you are not permitted to access or accessing data not meant for you,
  • attempting, without necessary authorization, to probe, scan, test, or discover a system’s or network’s vulnerability or break security or authentication procedures,
  • attempting to disrupt service to any other user, host, or network, including without limitation by overloading, “flooding,” “spamming,” “mail bombing,” or “crashing,” or by transmitting a virus to the website,
  • sending unsolicited email that contains advertisements and/or promotions for goods or services, or
  • Altering any header information, in whole or in part, in an email or newsgroup message. System or network security violations could lead to legal or criminal responsibility.
  • endangers India’s unity, integrity, defense, security, or sovereignty; threatens public order; incites the commission of any offense that is punishable by law; or obstructs the investigation of any offense.

Payment Options: The following options are available for making payments for the products on the website:

  • Credit cards, debit cards, net banking, wallets, UPI, QR, PayPal, and reward points are all accepted forms of payment. The agreement between the customer and the relevant third-party gateway governs payments made by customers through those gateways; as a result, the company has no control over the success or failure of those payments and disclaims all obligation in connection therewith.
  • Cash on Delivery.

Chat Service: To assist you with any and all website-related questions, a chat service has been made available. Any usage of this service is subject to the aforementioned requirements:

  • The chat service may be suspended by the company at any moment and without warning.
  • Any delays in attending to or responding to chat-related inquiries are not the fault of the Company or its officials.
  • The Company may store chat conversations for future use, and chat service users will not be granted access to those conversations at any time.
  • You are not allowed to send any unacceptable material while “chatting,” such as information that is illegal, threatening, abusive, defamatory, or obscene.
  • No product sales, business opportunity suggestions, or other forms of solicitation are permitted in the chat room.
  • If you accept the terms and conditions listed above, you can continue and chat with an agent from our online customer service team.

Pricing and Availability: Without prior notice and at the Company’s sole discretion, the Prices and Availability of the Products, Offers, and Services provided or offered on the Website are subject to change. The prices listed on the website include GST (goods and services tax), but shipping fees are not included. A shipping fee of INR 40 (Indian Rupees Forty only) will be charged for any orders that total less than INR 399 (Indian Rupees Three Hundred and Ninety-Nine only). Deliveries are free of charge for all orders that total more than INR 399 (Indian Rupees 399 only). Prices and promotions in brick-and-mortar stores and online on websites and portals other than the Website may differ from those shown there.

Delivery: If an order includes numerous Products, delivery may take place over the course of several shipments. Typically, it takes 5-7 business days from the date of the order for delivery to occur. The anticipated shipping and delivery times will be shown on the order details page after the order has been placed. There can be some unforeseen delays that are out of our control because the estimated delivery periods are only estimates. You shall get notice through email from the Company if it proves impossible for it to deliver the Product by the scheduled delivery date for whatever reason. You will have the choice of either waiting for the delivery of the ordered Product or cancelling it.

Tracking Information: As soon as the Product is shipped out, you will receive an email with information about the tracking number and the courier service. You can also track your orders by selecting the “Your orders” option on the My Accounts page. After 24 hours have passed since the time of shipping, the order status can be checked.

Please be aware that your order may be cancelled for one of the following reasons: I the requested Product is not available; or (ii) at your request, if our delivery partners fail to deliver the Product by the scheduled delivery time. You acknowledge that the Company shall not be responsible for covering any direct or indirect damages or losses resulting from such order cancellation or delivery delays.

3. WARRANTIES DISCLAIMER

You assume all risk associated with using the website and/or products. The Products and the Website are provided “as is” and “as available.” With regard to the Products or Website content, or any reliance on or use of the Website content or Products, the Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • With regard to the functioning of this website and the information, content, materials, or goods displayed there, Gauganga makes no representations or guarantees of any kind, either stated or implied. You hereby explicitly acknowledge that you use the Website at your own risk.
  • Gauganga offers no guarantees as to the correctness, accuracy, reliability, or any other aspect of the use of or outcome of the use of/depiction of the contents on the Website. If a user relies on the representation of the contents on this website directly or indirectly, Gauganga is not responsible for any loss that user may incur.
  • The actual product may differ in size, color, and other aspects from the photographs displayed on the website.
  • We do not guarantee that emails received or hosted on the Website, its server, or other hazardous components-free. The use of this website may result in losses of any type, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
  • You acknowledge that only the conditions outlined in the Terms of Use apply to the provision of this Website. Certain factors outside of our reasonable control, such as, without limitation, the unavailability, inoperation, or interruption of the internet or other telecommunications services, or as a result of any maintenance or other service work carried out on this Website, may prevent your uninterrupted access to or use of the website on this basis.
  • You acknowledge and agree that neither Gauganga nor any of Gauganga’s affiliates, partners, or licensors will, in any way, be held accountable (whether in contract, tort, including negligence, or otherwise) for any of the following: (a) business interruption; (b) access delays or interruptions to the Website; (c) data non-delivery, loss, theft, mis-delivery, corruption, destruction, or other modification; (d) loss or damages of any kind e) computer viruses, system errors, or other problems that could arise while you are using the Website, including when you click on a link to or leave a third-party website; f) any content errors or omissions; g) circumstances outside of Gauganga’s reasonable control. Gauganga does not guarantee or represent that errors or flaws will be fixed.
  • The presence of any Products or Offers on the Website at one time does not guarantee or suggest that they will be there at any other time.
  • Gauganga has the right to change or discontinue any component or function of the Website at any time, including but not limited to content, accessibility requirements, and system requirements for use. Additionally, the Website may stop distributing any information or information categories altogether. Gauganga disclaims all liability and will not be held responsible for any loss or damage of any kind resulting from or connected to the ability or inability to access or use the Website.

4.  LIABILITY LIMITATION

Regarding the Products and content of the Website as well as any violations of these T&C, Gauganga disclaims all responsibility and any sole remedies in law, in equity, or otherwise. Gauganga will not be liable for any direct, indirect, incidental, special, or consequential damages or losses in connection with this T&C or the Products in any way, including liabilities due to: (a) the use of, or the inability to use, the Website content, Products, or related services; (b) the expense of obtaining an alternative for the Products or content; (c) any Products obtained or obtained, or deals made through the Website; or (d) any other circumstances. (d) any alleged lost profits, even if we have been informed that such damages may occur; in no case can our total cumulative responsibility exceed.

You acknowledge that neither the Company nor our affiliates, business partners, or licensors shall be held accountable or responsible (ss; Inaccuracies or omissions in the content; (b) access delays or access interruptions to the Website; (c) data non-delivery, loss, theft, mis-delivery, corruption, destruction, or other modification; (d) loss or damages of any kind resulting from interactions with or the presence of third party website links on the Website; (e) viruses, system failures, or malfunctions that may occur in connection with your use of the Website, including during hyperlink; (f) any inf We don’t promise or guarantee that mistakes or flaws will be fixed.

This disclaimer is a crucial component of these T&C.

Some of the above limits may not apply to you because some jurisdictions do not permit the limitation or exclusion of liability for incidental or consequential damages.

5. INDEMNI FICATION

You agree to release, indemnify, defend, and hold harmless the Company and any of its contractors, agents, employees, officers, directors, shareholders, affiliates, and assigns from any and all third-party liabilities, claims, damages, costs, and expenses, including reasonable attorney’s fees and expenses, relating to or arising out of: (a) this T&C or the breach of your warranties, representations, and obligations under this T&C; (b) the Website content or your use of the Website (c) the Products or your use of the Products (including trial products); (d) any person or entity’s intellectual property or other proprietary right; (e) your violation of any part of these Terms and Conditions; or (f) any information or data you gave to the Company.

When the Company is threatened with suit or sued by a third party, the Company may seek written assurances from you regarding your pledge to indemnify the Company; your failure to give such assurances may be regarded a substantial breach of this T&C by the Company. The Company reserves the right to participate in any defense by you of a third-party claim arising from your use of any of the Website content or Products, with counsel of the Company’s choice at its expense. At your request and expense, the Company will reasonably cooperate in your defense of a third-party claim. You shall be solely responsible for defending the Company against any claim, although any associated settlement must be approved in writing by the Company first. The terms of this clause will survive any termination or cancellation of these Terms and Conditions or your use of the Website or Products.

6.  CONFIDENTIALITY

The Company is committed to respecting user privacy and providing You with notification of the Company’s data use. Please see the Company’s privacy policy, which is incorporated by reference herein and is available on the Website.

7. GENERAL

Force Majeure: The Company will not be deemed in default or held liable for any cessation, interruption, or delay in performing its obligations hereunder as a result of an earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott, any acts of nature labor disputes, floods, lightning, severe weather, material shortages, rationing, pandemic or epidemic, or the introduction of any virus, Trojan, or Any event of hacking or illegal use of the Website, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo, or any law, order, proclamation, regulation, ordinance, demand, or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act beyond our reasonable control, whether similar or dissimilar to those referred to in this article. Furthermore, if a Force Majeure event occurs that interferes with the fulfillment of our obligations under these Terms and Conditions, our obligations under these Terms and Conditions will be suspended for the period of the Force Majeure incident.

Cessation of Operation: The Company may, in its sole discretion and without prior notice to You, discontinue operation of the Website and distribution of the Products at any time

Entire Agreement:This T&C constitutes the whole agreement between you and the Company, superseding any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The Company’s omission to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision. If a court of competent jurisdiction rules that any provision of this T&C is unlawful, the parties agree that the court should try to give effect to the parties’ intentions as represented in such provision, and the other terms of this T&C will continue in full force and effect.

Governing Law and Jurisdiction: This T&C shall be construed in accordance with the applicable laws of India and shall be governed by the laws of the state of Maharashtra, without regard to its conflict of law rules. Neither you nor the Company shall begin or pursue any suit, proceeding, or claim other than in courts located in the State of Maharashtra to enforce the provisions of this T&C, to recover damages for violation of or default of this T&C, or otherwise arising under or by reason of this T&C. By using this Website or ordering Products, you agree to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising out of or in connection with these Terms and Conditions.

Waiver of Class Action Rights: By accepting the T&C, you irrevocably waive any right you may have to combine claims with those of others in the form of a class action or similar procedural device; any claims arising out of, pertaining to, or connected with this T&C must be brought individually.

Termination: The Company has the right, in its sole discretion, to terminate your access to the Website if it reasonably thinks that you have violated any of the terms of this T&C. Following termination, you will be unable to use the Website, and the Company reserves the right, in its sole discretion and without prior notice to you, to cancel any outstanding orders for Products. If your access to the Website is terminated, the Company maintains the right to use all means necessary to prevent unauthorized access to the Website. This T&C shall be in effect forever, unless and until the Company chooses to terminate it in its sole discretion and without prior notice to You.

Domestic Use: The Company makes no claim that the Website or Products are suitable or available for use in locations other than India. Users who access the Website from outside India do so at their own risk and responsibility, and are solely responsible for complying with any applicable local laws.

Assignment: You may not assign your rights and duties under these Terms and Conditions to anybody. The Company may assign its rights and duties under these Terms and Conditions at its sole discretion and without prior notice to you.

By using this Website or ordering Products from it, you agree to be bound by these Terms and Conditions.

Survival: If any provision or provisions of these T&C shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

Customer Service Desk:

Email: gaugangaa2@gmail.com

Phone Number: +91 712 3554730

Contact Days: Mon – Sat 10:00 AM – 07:00 PM

Grievance officer: The name and contact details of the Grievance Officer to handle any complaints in relation to the sale of Products or use of this Website are provided below:

Email: gaugangaa2@gmail.com

Phone Number: +91 712 3554730

Contact Days: Mon – Sat 10:00 AM – 07:00 PM

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER, AS APPLICABLE, AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE IT ACT, AND IS PUBLISHED IN CONFORMITY WITH THE PROVISIONS OF APPLICABLE A COMPUTER SYSTEM CREATES THIS ELECTRONIC RECORD, AND NO PHYSICAL OR DIGITAL SIGNATURES ARE REQUIRED.

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS (“T&C”). BY ACCESSING, BROWSING, USING WWW.GAUGANGA.COM OR ANY OTHER WEBSITE, MOBILE VERSION OF THE WEBSITE (THE TOGETHER “WEBSITE”) OR AVAILING ANY OF THE PRODUCTS OF GAUGANGA FOOD PRODUCTS PRIVATE LIMITED (HEREINAFTER REFERRED TO AS “COMPANY” OR “US” OR “WE” OR “GAUGANGA”) YOU INCLUDING THE PERSONS WHO BROWSES OR THE PERSONS WHO ORDERS THE PRODUCT AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER.

Only those who are legally capable of entering into legally binding contracts under the Indian Contract Act of 1872 may use and/or transact on the Website. Any minor who intends to use or access the Website must do so with the assistance of their legal guardian or parents. If you represent a corporation, partnership, or sole proprietorship, you may access and use the Website on its behalf only if you have been properly authorized by way of necessary corporate action, as prescribed statutorily and/or under the charter papers of such entity.

We ‘GAUGANGA FOOD PRODUCTS’ reserve the right to alter or revise the Terms and Conditions at any time by putting a revised or amended T&C on the Website, with or without previous notice. Except as otherwise specified, the updated T&C will take effect immediately after they are posted on this Website. Your continued use or use of the Website following any such modifications represents your acceptance of the changes, and You will be bound by these T&C, as amended. The version of the Terms and Conditions that will apply to your order will be those that are posted on the Website at the time you use, access, or place your order. As a result, we recommend you to read these Terms and Conditions each time you access and place an order. This T&C makes no changes to any other written agreement you may have with the Company for other products or services. If you do not agree to these Terms and Conditions (including any referenced rules or guidelines), please stop using the Website immediately.

The Website may only be accessed for legitimate purposes. You are solely responsible for knowing and adhering to any laws, rules, and regulations that apply to your use of the Website.

We reserve the right to block any user and permanently disable their account if we deem, in our sole discretion, that their actions violated the fair usage policy or T&C.

1- THE PRODUCTS 

Terms of Sale: The Website sells certain products (“Products”). Products may include trial products or products that are given out for free or as part of special promotions. By ordering Products through the Website, you agree to the terms and conditions outlined in this T&C. The Products described on the Website or offered in specific offers are intended solely for personal use. Unless otherwise agreed, you may not sell or resell any of the Products or samples thereof that you obtain from us. We reserve the right, with or without warning, to cancel or reduce the quantity of any Products that we consider, in our sole discretion, may result in a breach of our Terms and Conditions.

The Company reserves the right, without warning or obligation, to change, suspend, or discontinue the availability of any of the Products at any time. You agree that the price due in connection with the Product or any service may change without notice or liability.

On our website, we make every effort to be as precise as we can while describing our products. We do not represent that the Product descriptions, colors, information, or other content provided on the Website are accurate, complete, reliable, current, or error-free, to the extent implied by applicable law. The Website may contain typographical mistakes or inaccuracies, and it is not guaranteed to be complete or up to date. Such errors, inaccuracies, or omissions may also apply to the Product’s or services’ pricing and availability. Please be aware that the Product photos are illustrative and might not correspond to the Actual Product and might have some variance from the Actual Product.

Customer Solicitation:

You agree to receive communications (including transactional, promotional, and/or commercial messages) from the Company periodically and as and when required by accessing the Website, placing an order, or submitting the Company any information. We may communicate with you via e-mail, SMS, phone call, general announcements and communication memos posted on the Website, or any other means of communication as needed.

You are always free to stop giving your consent by using the opt-out process described below.

Procedure for Opting Out:

We offer three simple options to opt out of future Customer Solicitations.

You can unsubscribe by clicking the unsubscribe link in any email solicitation you receive. You may also choose to opt out by sending an email to: gaugangaa2@gmail.com.

A written removal request should be addressed to: Khasra No. 60, Village Ghogli, Teh. Kalmeshwar, Nagpur – 441501.

Exclusive Rights:

All of the Company’s brand names are the exclusive property of the Company, its affiliates, partners, or licensors, and are protected by Indian laws, including laws covering all applicable forms of intellectual property. The Products are protected by intellectual rights and trade secrets owned by the Company. You shall not, in whole or in part, copy, reproduce, modify, duplicate, re-publish, re-sell, or re-distribute any Product created and/or distributed by the Company. The Company also owns all trademarks and trade dress, as well as the exact layouts of this webpage, such as calls to action, text placement, graphics, technology, content, software, and other items that appear on the Website, including its look and feel.There is no trademark granted in connection with the Products or the materials on the Website. Access to the Website does not provide anyone the right to use any trademarks in any way. The trademarks displayed on the Website, whether registered or unregistered, are the Company’s intellectual property.

Tax:

If you acquire any Products, you will be responsible for paying any applicable taxes.

 

2. YOUR ACCOUNT ON THE WEBSITE:

You may only have one user account (“Account”). You will be responsible for keeping your account, password, and computer secure, and you agree to assume responsibility for all activities that occur under your Account. You acknowledge that the information you give, in whatever form, is not confidential or proprietary and does not infringe on the rights of a third party in any way. Each Account is non-transferable and may not be sold, transferred, combined, or shared with anyone else.

If you are accessing, browsing, and using the Website on behalf of another person, you indicate that you have the ability to bind that person to all of the terms and conditions set forth herein. If the person declines to be bound by the T&C as the principal, you agree to take responsible for any harm caused by any wrongful use of the Website resulting from such access or use of the Website in any way.

If you suspect or know that the security of your Account has been compromised, please inform us immediately at the ‘Contact Information’ listed below. If we discover or suspect a breach in the security of your Account, we may require you to change your password, temporarily or permanently block or suspend your account, and we will not be liable to you.

We reserve the right to refuse service and/or terminate accounts without prior notice if the Terms and Conditions are violated or if we determine, in our sole discretion, that it is in the best interests of the Company to do so. You are solely responsible for any and all anything you upload, post, email, or otherwise transmit through the Website. In compliance with our Privacy Policy, we will keep the information you supply us.

Content; Intellectual Property; Third-Party Links: The Website provides information and marketing materials in addition to the Products. The Website also provides information about nutritional and dietary supplements, both directly and indirectly through links to third-party websites. The information and content published on the Website are not necessarily created by the Company; rather, the information and content are frequently taken from other sources. The Company does not endorse any such information or content, and expressly disclaims any and all liability arising from it. The Company is not responsible or liable for the information or material, or for any harm or loss caused by your access to or reliance on such information or content. To the extent that the Company creates the content on this Website, it is protected by Indian intellectual property laws. Unauthorized use of the material may constitute a violation of copyright, trademark, and/or other laws. You acknowledge that you are using the content on this Website for personal, non-commercial purposes only.

Any links to other websites are just offered as a courtesy to you. Any such third-party websites are not supported by, affiliated with, sponsored by, or recommended by the Company. The Company is not responsible or liable for the content of these third-party websites, or for any harm or loss that may come from your access to or reliance on them. Before accessing a third-party website, you should carefully read its terms and conditions and privacy policies. You access and use such third-party websites at your own risk.

Website Usage: The Company is not liable for any damages incurred as a result of anyone’s use of the Website. You will not use the Website in an unauthorized manner. You will (a) comply with all applicable local, state, national, and international laws and regulations in your use of the Website (including intellectual property laws), (b) not interfere with or disrupt other users’ use and enjoyment of the Website, (c) not resell material on the Website, (d) not engage, directly or indirectly, in the transmission of “spam,” chain letters, junk mail, or any other type of unsolicited communication, and (e) not defame, harass, abuse (f) not to engage in or attempt to engage in any action that is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libellous, invading another’s privacy, hateful, or racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, trolling, propaganda, or otherwise unlawful in any way.

License: A limited, non-exclusive, non-transferable right to use the information and materials on this website in connection with your own personal, non-commercial use is granted to you by using it. Without the express written consent of the Company or the relevant third party, you are prohibited from copying, reproducing, transmitting, distributing, or making derivative works of the foregoing content or information (if third party content is at issue).

Posting:

You hereby grant the Company a perpetual, worldwide, non-exclusive, royalty-free, assignable right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit, and assign such content in any form, in all media now known or hereafter created, anywhere in the world, subject to the Company’s privacy policy. This right and license is granted in exchange for your posting, storing, or transmitting any content on the Website. The type of user-generated content made available through the Website is outside the Company’s control. Your communications with other Website users and any content you publish are completely your responsibility. The Company is not responsible for any harm or loss brought on by user posts or other interactions.The Company reserves the right to monitor interactions between and among Website users and to delete any content that the Company considers offensive, but it is under no obligation to do so. Under no circumstances will the Company be liable in any way for any user-generated content, including without limitation for any errors or omissions in such content or for any loss or damage of any kind incurred by you as a result of your use of any such user-generated content sent to you via the Website via transmission, upload, posting, email, or other means. You hereby relinquish all claims for alleged or real infringements of any proprietary rights, privacy and publicity rights, moral rights, and attribution rights in connection with such user-generated content against the Company.

Site Security: It is against the law to breach or attempt to breach the Website’s security, including, without limitation.

  • connecting onto a server or account that you are not permitted to access or accessing data not meant for you,
  • attempting, without necessary authorization, to probe, scan, test, or discover a system’s or network’s vulnerability or break security or authentication procedures,
  • attempting to disrupt service to any other user, host, or network, including without limitation by overloading, “flooding,” “spamming,” “mail bombing,” or “crashing,” or by transmitting a virus to the website,
  • sending unsolicited email that contains advertisements and/or promotions for goods or services, or
  • Altering any header information, in whole or in part, in an email or newsgroup message. System or network security violations could lead to legal or criminal responsibility.
  • endangers India’s unity, integrity, defense, security, or sovereignty; threatens public order; incites the commission of any offense that is punishable by law; or obstructs the investigation of any offense.

Payment Options: The following options are available for making payments for the products on the website:

  • Credit cards, debit cards, net banking, wallets, UPI, QR, PayPal, and reward points are all accepted forms of payment. The agreement between the customer and the relevant third-party gateway governs payments made by customers through those gateways; as a result, the company has no control over the success or failure of those payments and disclaims all obligation in connection therewith.
  • Cash on Delivery.

Chat Service: To assist you with any and all website-related questions, a chat service has been made available. Any usage of this service is subject to the aforementioned requirements:

  • The chat service may be suspended by the company at any moment and without warning.
  • Any delays in attending to or responding to chat-related inquiries are not the fault of the Company or its officials.
  • The Company may store chat conversations for future use, and chat service users will not be granted access to those conversations at any time.
  • You are not allowed to send any unacceptable material while “chatting,” such as information that is illegal, threatening, abusive, defamatory, or obscene.
  • No product sales, business opportunity suggestions, or other forms of solicitation are permitted in the chat room.
  • If you accept the terms and conditions listed above, you can continue and chat with an agent from our online customer service team.

Pricing and Availability: Without prior notice and at the Company’s sole discretion, the Prices and Availability of the Products, Offers, and Services provided or offered on the Website are subject to change. The prices listed on the website include GST (goods and services tax), but shipping fees are not included. A shipping fee of INR 40 (Indian Rupees Forty only) will be charged for any orders that total less than INR 399 (Indian Rupees Three Hundred and Ninety-Nine only). Deliveries are free of charge for all orders that total more than INR 399 (Indian Rupees 399 only). Prices and promotions in brick-and-mortar stores and online on websites and portals other than the Website may differ from those shown there.

Delivery: If an order includes numerous Products, delivery may take place over the course of several shipments. Typically, it takes 5-7 business days from the date of the order for delivery to occur. The anticipated shipping and delivery times will be shown on the order details page after the order has been placed. There can be some unforeseen delays that are out of our control because the estimated delivery periods are only estimates. You shall get notice through email from the Company if it proves impossible for it to deliver the Product by the scheduled delivery date for whatever reason. You will have the choice of either waiting for the delivery of the ordered Product or cancelling it.

Tracking Information: As soon as the Product is shipped out, you will receive an email with information about the tracking number and the courier service. You can also track your orders by selecting the “Your orders” option on the My Accounts page. After 24 hours have passed since the time of shipping, the order status can be checked.

Please be aware that your order may be cancelled for one of the following reasons: I the requested Product is not available; or (ii) at your request, if our delivery partners fail to deliver the Product by the scheduled delivery time. You acknowledge that the Company shall not be responsible for covering any direct or indirect damages or losses resulting from such order cancellation or delivery delays.

3. WARRANTIES DISCLAIMER

You assume all risk associated with using the website and/or products. The Products and the Website are provided “as is” and “as available.” With regard to the Products or Website content, or any reliance on or use of the Website content or Products, the Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • With regard to the functioning of this website and the information, content, materials, or goods displayed there, Gauganga makes no representations or guarantees of any kind, either stated or implied. You hereby explicitly acknowledge that you use the Website at your own risk.
  • Gauganga offers no guarantees as to the correctness, accuracy, reliability, or any other aspect of the use of or outcome of the use of/depiction of the contents on the Website. If a user relies on the representation of the contents on this website directly or indirectly, Gauganga is not responsible for any loss that user may incur.
  • The actual product may differ in size, color, and other aspects from the photographs displayed on the website.
  • We do not guarantee that emails received or hosted on the Website, its server, or other hazardous components-free. The use of this website may result in losses of any type, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
  • You acknowledge that only the conditions outlined in the Terms of Use apply to the provision of this Website. Certain factors outside of our reasonable control, such as, without limitation, the unavailability, inoperation, or interruption of the internet or other telecommunications services, or as a result of any maintenance or other service work carried out on this Website, may prevent your uninterrupted access to or use of the website on this basis.
  • You acknowledge and agree that neither Gauganga nor any of Gauganga’s affiliates, partners, or licensors will, in any way, be held accountable (whether in contract, tort, including negligence, or otherwise) for any of the following: (a) business interruption; (b) access delays or interruptions to the Website; (c) data non-delivery, loss, theft, mis-delivery, corruption, destruction, or other modification; (d) loss or damages of any kind e) computer viruses, system errors, or other problems that could arise while you are using the Website, including when you click on a link to or leave a third-party website; f) any content errors or omissions; g) circumstances outside of Gauganga’s reasonable control. Gauganga does not guarantee or represent that errors or flaws will be fixed.
  • The presence of any Products or Offers on the Website at one time does not guarantee or suggest that they will be there at any other time.
  • Gauganga has the right to change or discontinue any component or function of the Website at any time, including but not limited to content, accessibility requirements, and system requirements for use. Additionally, the Website may stop distributing any information or information categories altogether. Gauganga disclaims all liability and will not be held responsible for any loss or damage of any kind resulting from or connected to the ability or inability to access or use the Website.

4.  LIABILITY LIMITATION

Regarding the Products and content of the Website as well as any violations of these T&C, Gauganga disclaims all responsibility and any sole remedies in law, in equity, or otherwise. Gauganga will not be liable for any direct, indirect, incidental, special, or consequential damages or losses in connection with this T&C or the Products in any way, including liabilities due to: (a) the use of, or the inability to use, the Website content, Products, or related services; (b) the expense of obtaining an alternative for the Products or content; (c) any Products obtained or obtained, or deals made through the Website; or (d) any other circumstances. (d) any alleged lost profits, even if we have been informed that such damages may occur; in no case can our total cumulative responsibility exceed.

You acknowledge that neither the Company nor our affiliates, business partners, or licensors shall be held accountable or responsible (ss; Inaccuracies or omissions in the content; (b) access delays or access interruptions to the Website; (c) data non-delivery, loss, theft, mis-delivery, corruption, destruction, or other modification; (d) loss or damages of any kind resulting from interactions with or the presence of third party website links on the Website; (e) viruses, system failures, or malfunctions that may occur in connection with your use of the Website, including during hyperlink; (f) any inf We don’t promise or guarantee that mistakes or flaws will be fixed.

This disclaimer is a crucial component of these T&C.

Some of the above limits may not apply to you because some jurisdictions do not permit the limitation or exclusion of liability for incidental or consequential damages.

5. INDEMNI FICATION

You agree to release, indemnify, defend, and hold harmless the Company and any of its contractors, agents, employees, officers, directors, shareholders, affiliates, and assigns from any and all third-party liabilities, claims, damages, costs, and expenses, including reasonable attorney’s fees and expenses, relating to or arising out of: (a) this T&C or the breach of your warranties, representations, and obligations under this T&C; (b) the Website content or your use of the Website (c) the Products or your use of the Products (including trial products); (d) any person or entity’s intellectual property or other proprietary right; (e) your violation of any part of these Terms and Conditions; or (f) any information or data you gave to the Company.

When the Company is threatened with suit or sued by a third party, the Company may seek written assurances from you regarding your pledge to indemnify the Company; your failure to give such assurances may be regarded a substantial breach of this T&C by the Company. The Company reserves the right to participate in any defense by you of a third-party claim arising from your use of any of the Website content or Products, with counsel of the Company’s choice at its expense. At your request and expense, the Company will reasonably cooperate in your defense of a third-party claim. You shall be solely responsible for defending the Company against any claim, although any associated settlement must be approved in writing by the Company first. The terms of this clause will survive any termination or cancellation of these Terms and Conditions or your use of the Website or Products.

6.  CONFIDENTIALITY

The Company is committed to respecting user privacy and providing You with notification of the Company’s data use. Please see the Company’s privacy policy, which is incorporated by reference herein and is available on the Website.

7. GENERAL

Force Majeure: The Company will not be deemed in default or held liable for any cessation, interruption, or delay in performing its obligations hereunder as a result of an earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott, any acts of nature labor disputes, floods, lightning, severe weather, material shortages, rationing, pandemic or epidemic, or the introduction of any virus, Trojan, or Any event of hacking or illegal use of the Website, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo, or any law, order, proclamation, regulation, ordinance, demand, or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act beyond our reasonable control, whether similar or dissimilar to those referred to in this article. Furthermore, if a Force Majeure event occurs that interferes with the fulfillment of our obligations under these Terms and Conditions, our obligations under these Terms and Conditions will be suspended for the period of the Force Majeure incident.

Cessation of Operation: The Company may, in its sole discretion and without prior notice to You, discontinue operation of the Website and distribution of the Products at any time

Entire Agreement:This T&C constitutes the whole agreement between you and the Company, superseding any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The Company’s omission to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision. If a court of competent jurisdiction rules that any provision of this T&C is unlawful, the parties agree that the court should try to give effect to the parties’ intentions as represented in such provision, and the other terms of this T&C will continue in full force and effect.

Governing Law and Jurisdiction: This T&C shall be construed in accordance with the applicable laws of India and shall be governed by the laws of the state of Maharashtra, without regard to its conflict of law rules. Neither you nor the Company shall begin or pursue any suit, proceeding, or claim other than in courts located in the State of Maharashtra to enforce the provisions of this T&C, to recover damages for violation of or default of this T&C, or otherwise arising under or by reason of this T&C. By using this Website or ordering Products, you agree to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising out of or in connection with these Terms and Conditions.

Waiver of Class Action Rights: By accepting the T&C, you irrevocably waive any right you may have to combine claims with those of others in the form of a class action or similar procedural device; any claims arising out of, pertaining to, or connected with this T&C must be brought individually.

Termination: The Company has the right, in its sole discretion, to terminate your access to the Website if it reasonably thinks that you have violated any of the terms of this T&C. Following termination, you will be unable to use the Website, and the Company reserves the right, in its sole discretion and without prior notice to you, to cancel any outstanding orders for Products. If your access to the Website is terminated, the Company maintains the right to use all means necessary to prevent unauthorized access to the Website. This T&C shall be in effect forever, unless and until the Company chooses to terminate it in its sole discretion and without prior notice to You.

Domestic Use: The Company makes no claim that the Website or Products are suitable or available for use in locations other than India. Users who access the Website from outside India do so at their own risk and responsibility, and are solely responsible for complying with any applicable local laws.

Assignment: You may not assign your rights and duties under these Terms and Conditions to anybody. The Company may assign its rights and duties under these Terms and Conditions at its sole discretion and without prior notice to you.

By using this Website or ordering Products from it, you agree to be bound by these Terms and Conditions.

Survival: If any provision or provisions of these T&C shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

Customer Service Desk:

Email: gaugangaa2@gmail.com

Phone Number: +91 712 3554730

Contact Days: Mon – Sat 10:00 AM – 07:00 PM

Grievance officer: The name and contact details of the Grievance Officer to handle any complaints in relation to the sale of Products or use of this Website are provided below:

Email: gaugangaa2@gmail.com

Phone Number: +91 712 3554730

Contact Days: Mon – Sat 10:00 AM – 07:00 PM